Tell us what happened and include the email address used for your purchase. We can use those details to investigate access and app issues.
Open the app and use the email address you paid with. That is the address on your Stripe receipt, or, if you bought before October 2026, the one from your Ko-fi purchase. Check the spelling and try the password-reset option if needed.
Open sign-inCheck your spam or promotions folder. Make sure you entered the email connected to your account.
Try againSend us the email address used at checkout and the date of purchase. Describe the message you see when you try to sign in.
Email supportFor purchase, login, and technical issues, email Therealcoachtee@gmail.com.
Include your purchase email, device type, and a short description of what happened. A screenshot of a technical error can help.
Never send your password, reset links, payment card details, or intimate photos.
Email supportIf you experience pain, numbness, bleeding, bruising, discoloration, or changes in erectile function, stop training and consult a qualified healthcare professional. Support cannot assess injuries or provide a medical diagnosis.